- Cancellations up to 48 hours before the tour, no penalties are applied
- Cancellations up to 24 hours: 50% of the total amount will be charged
- Cancellations less than 24 hours or no-show: full amount will be charged
- If the weather conditions do not allow the activity to be done safely, we will cancel it and contact you suggesting an alternative date or provide a full refund.
